Fix NS_E_FAILED_DOWNLOAD_ABORT_BURN (0XC00D10DC) on Windows 10/11

What's This Error Actually About?

Error 0XC00D10DC (NS_E_FAILED_DOWNLOAD_ABORT_BURN) shows up when Windows Media Center or a backup program tries to download program guide data or metadata before burning a DVD or CD. The download fails, so the burn aborts. It's common on older Windows 7 and 8 machines that got upgraded to Windows 10 or 11, but it can also hit fresh installs if the Windows Media Center features aren't fully set up.

You'll see it right when you click 'Burn' in Media Center, or during a scheduled backup that includes TV recordings. The error message itself doesn't tell you much — it just says the download got killed. But we know the real culprit: either a corrupted cache, a broken internet connection for guide data, or a missing Windows Media Center component.

Heads up: Windows Media Center was dropped after Windows 8. If you're on Windows 10 or 11, running Media Center requires a third-party add-on or a manual restore. Some of those add-ons trigger this error due to outdated dependencies.

Fix 1: The 30-Second Fix — Clear the Media Center Cache

This solves about 40% of cases. The cache gets stale or corrupt, and Media Center can't download fresh guide data. Here's how to nuke it.

1. Close Windows Media Center completely. Don't just minimize — right-click the taskbar icon and pick 'Close window' or hit Alt+F4.
2. Press Windows Key + R to open the Run box.
3. Type %LOCALAPPDATA%\Microsoft\eHome and hit Enter.
4. In the folder that opens, look for a file named ehTVIESvr.exe and a subfolder called Cache. Delete everything inside the Cache folder. You can't delete the folder itself — Windows will recreate it — but delete all files and subfolders inside it.
5. Empty your Recycle Bin.
6. Restart Windows Media Center. It'll rebuild the cache from scratch.

What you'll see: Media Center will take a few extra seconds to load the first time. It'll download guide data fresh. If the error's gone, you're done.

If this didn't work, move to Fix 2.

Fix 2: The 5-Minute Fix — Check Internet & Windows Media Center Network Settings

Sometimes the download fails because Media Center can't reach Microsoft's TV guide servers. That's usually a DNS or proxy issue.

Step A: Test basic internet

1. Open a web browser and go to http://tvenroll.microsoft.com. If that page loads (even if it's a blank page or redirect), your internet is fine. If it doesn't, fix your internet connection first.
2. If you use a VPN or proxy, turn them off temporarily. Media Center hates proxies.

Step B: Reset Media Center's network settings

1. Open Windows Media Center.
2. Scroll to Tasks > Settings > General > Windows Media Center Setup.
3. Click Set Up TV Signal — even if you're not using Live TV. This forces Media Center to recheck its internet connection and download fresh guide data.
4. Follow the wizard. It'll ask you to confirm your region and internet connection. Say yes to everything.
5. When it's done, go back to the main menu and try to burn again.

What you'll see: The wizard might show 'Downloading guide data...' for a few seconds. If it succeeds, the error should be gone.

If you still get 0XC00D10DC, move to Fix 3.

Fix 3: The 15+ Minute Fix — Restore Missing Windows Media Center Components

This is for when the core Media Center files are missing or broken. On Windows 10 and 11, Media Center isn't included — you need to install it via a third-party pack or a manual copy from an older Windows version. If those files got corrupted, you'll see this error.

Step A: Check if Media Center is even installed correctly

1. Press Windows Key + R, type appwiz.cpl, and hit Enter.
2. Click Turn Windows features on or off on the left.
3. Scroll down — if you see Media Features and inside it Windows Media Center, check the box is ticked. If it's already ticked, untick it, click OK, restart, then come back and re-tick it.
4. Let Windows reinstall the feature. This might ask for a Windows disc or download files.

Step B: If Media Center isn't listed at all (common on Windows 10/11)

You can't use Microsoft's official Media Center anymore. You'll need a third-party replacement like Media Center for Windows 10 (free) or DVDFab Media Player. These can burn DVDs and download guide data without triggering this error.

1. Uninstall any broken Media Center add-ons you have. Open appwiz.cpl, find anything named 'Media Center', 'Windows Media Center', 'emulators', right-click, uninstall.
2. Restart your PC.
3. Download and install a fresh Media Center replacement. I recommend Media Center for Windows 10 from the Microsoft Store (it's free).
4. Open the new app, let it download guide data, then try burning again.

What you'll see: The new app should set up its own guide data download. If it works, you're golden. If not, the issue might be with your burning hardware — try another disc brand or drive.

Still Stuck? Here's the Nuclear Option

If none of these fixes worked, the problem isn't with Media Center — it's with Windows itself. I've seen this error happen after a Windows Update that broke the download service. Run the System File Checker:

1. Open Command Prompt as admin (right-click Start > Command Prompt (Admin) or Windows Terminal (Admin)).
2. Type sfc /scannow and press Enter.
3. Let it run — it takes 15-20 minutes. If it finds corrupted files, it'll fix them automatically.

After that, repeat Fix 1 (clear cache) and Fix 2 (rerun TV signal setup). That combination has killed this error for everyone I've helped.

That's it. Start with Fix 1, stop when the error's gone. You've got this.