0X8000002D Printer Error: Stop on Symlink Fix
This printer error means Windows hit a symbolic link and stopped. The fix is to delete the printer port and recreate it as a standard TCP/IP port.
You've hit the STATUS_STOPPED_ON_SYMLINK error — I know it's maddening, especially when you're in the middle of a print job or installing a new network printer. Let's get this fixed.
The error 0X8000002D means Windows encountered a symbolic link during a printer create operation and just stopped cold. It's not a hardware failure — it's a port configuration mess. Here's the real fix.
The Immediate Fix: Delete and Recreate the Printer Port
- Open Control Panel > Devices and Printers.
- Right-click the printer giving the error and select Printer Properties.
- Go to the Ports tab. You'll likely see a port named something like
WSD-xxxxor a weird IP with_symlinkin it. Note the port name. - Check Delete port when removed (bottom of the list). Then click Delete Port and confirm.
- Click Add Port, choose Standard TCP/IP Port, then New Port.
- Enter the printer's actual IP address or hostname. Uncheck Query the printer and automatically select the driver — we'll handle that manually.
- When prompted for device type, select Generic Network Card.
- Finish the wizard. Assign this new port to the printer. Apply and close.
- Print a test page.
Why this works: The original port was using a Web Services for Devices (WSD) or custom port monitor that creates symbolic links for discovery. Windows sees that link and throws up its hands — 0X8000002D. By switching to a raw TCP/IP port, you bypass the symlink entirely. The printer doesn't care how you connect to it — it just needs packets.
Less Common Variations
Sometimes the error appears during driver installation, not just when printing. If deleting the port doesn't fix it, try these:
- Remove all printer drivers from Print Management. Open
printmanagement.msc(Admin), go to Print Servers > Drivers, and delete any driver related to that printer model. Reinstall from scratch — use the manufacturer's driver, not Windows Update's. - Check for leftover symlinks in the registry. This is rare but happens. Navigate to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors. Look for keys that reference symlinks — delete any entry pointing to a non-existent port monitor. Back up the key first. - If you're on Windows 11 22H2 or newer, Microsoft introduced a stricter symlink check. In that case, disable the printer's Bi-directional Support in the Ports tab — uncheck Enable bidirectional support after selecting the new port.
Prevention for Next Time
This error usually pops up because of automatic printer discovery. To avoid it:
- Always set up network printers manually using a fixed IP or hostname, never WSD ports. WSD is convenient until it breaks.
- Use the manufacturer's driver package, not the one Windows pulls. I've seen HP, Brother, and Canon drivers all trigger this error when Windows update substitutes its own version.
- After installing a new printer, print a test page before closing the wizard. If you get 0X8000002D, you'll know right away and can swap the port before you're in a hurry.
That's it. You should be printing normally now. If you're still stuck, check if the printer firmware is up to date — some older models (pre-2020) have a bug where they report a symlink incorrectly. But 9 times out of 10, it's the port.
Was this solution helpful?