0XC0140017

Fix ACPI Mutex Not Owner 0XC0140017 in Windows

Windows error 0XC0140017 means a driver tried to grab a mutex it doesn't own. Mostly tied to ACPI or power management. Start with simple power tweaks before touching drivers.

First, the 30-second fix: Disable Fast Startup

The culprit here is almost always Windows Fast Startup. It sounds harmless, but it does a hybrid shutdown that keeps kernel state — and that state can leave ACPI mutexes in a weird position. When you boot up and a driver tries to access a mutex that should be released, you get 0XC0140017.

  1. Open Control Panel (yes, still exists in Windows 11).
  2. Go to Hardware and Sound > Power Options.
  3. Click Choose what the power buttons do on the left.
  4. Click Change settings that are currently unavailable.
  5. Uncheck Turn on fast startup.
  6. Click Save changes, then restart your PC.

That's it. Try your normal workflow — if the error doesn't reappear, you're done. Most people are. If you're still seeing the error, move on.

Moderate fix: Update chipset and ACPI drivers (about 5 minutes)

If fast startup wasn't the issue, the problem is usually a stale or buggy ACPI driver. On many machines, especially with AMD chipsets, the ACPI driver gets out of sync with the firmware after a Windows update. You don't need a degree in driver surgery — just do this:

  1. Press Win + X and select Device Manager.
  2. Expand System devices.
  3. Look for ACPI Fixed Feature Button, ACPI Lid, or Microsoft ACPI-Compliant System.
  4. Right-click each one and choose Update driver.
  5. Select Search automatically for drivers. Don't bother browsing manually — Windows Update usually has the right one.

Also check Windows Update itself. Go to Settings > Windows Update > Check for updates. Install any optional driver updates you see, especially those tagged as System or Firmware.

If you're on a laptop, don't skip the manufacturer's site. Dell, Lenovo, HP — they all have their own driver packs that sometimes fix ACPI quirks that Microsoft's generic drivers miss. I've seen this exact error fixed by a Dell BIOS update on a Latitude. So check your vendor's support page too.

Still here? Let's go deeper.

Advanced fix: Clean boot and check for driver conflicts (15+ minutes)

When the simple stuff fails, something is hogging or corrupting the ACPI mutex. This is usually a third-party driver, often from a VPN, anti-cheat, or old audio software. To isolate it:

  1. Press Win + R, type msconfig, and hit Enter.
  2. On the General tab, select Selective startup.
  3. Uncheck Load startup items.
  4. Go to the Services tab.
  5. Check Hide all Microsoft services.
  6. Click Disable all.
  7. Click OK and restart.

If the error goes away, you've got a third-party service causing it. Now you need to find which one. Re-enable services in batches of five, restart, and test. Tedious but effective. I once traced this to a goddamn RGB lighting utility. Yeah, your keyboard's lighting app can crash ACPI. Don't underestimate how dumb this stuff gets.

If a clean boot doesn't help, it's probably a driver that loads early. Use the driverquery command to list all drivers and look for anything with ACPI or SMBios in the name:

driverquery /v | findstr /i "acpi"

If you see a third-party driver there, you can set it to disabled via Device Manager or sc config in an elevated Command Prompt. For example:

sc config <driver_name> start= disabled

Replace <driver_name> with the actual name. Be careful — disabling the wrong one could stop your PC from booting. Always know what you're disabling before you do it.

When to give up and reset

If none of that works, you're likely dealing with corrupted system files. Run these in an elevated Command Prompt:

sfc /scannow
dism /online /cleanup-image /restorehealth

If that comes up clean and the error persists, check your BIOS. A pending firmware update can cause ACPI weirdness. Go to your motherboard or laptop vendor's site, find the latest BIOS, and flash it if you're comfortable. If you're not, a repair install of Windows (keeping your files) is the nuclear option that usually clears this up.

One last thing — if you see this error during shutdown or sleep, it's a different beast. That's usually a driver refusing to release a mutex during power transition. The same steps apply, but pay extra attention to any power management settings in Device Manager for your network adapter and USB controllers. Disable Allow the computer to turn off this device on any device that shows the error in Event Viewer.

That's the whole playbook. Start with fast startup, then drivers, then clean boot. You'll nail it before you hit the reset button.

Related Errors in Windows Errors
0XC000071E STATUS_CALLBACK_RETURNED_LDR_LOCK (0XC000071E) Fix 0X00000669 Windows Update 0x00000669: Success but reboot started 0XC00D1BAC 0XC00D1BAC NS_E_NONSQUAREPIXELMODE_MISMATCH Fix 0XC00D108A Fix NS_E_WMPCORE_GRAPH_NOT_IN_LIST (0XC00D108A) in Windows Media Player

Was this solution helpful?

EP
Erropedia Team
Tech Support Editors
The Erropedia editorial team researches and documents real-world tech errors from across Windows, Linux, macOS, networking, databases, cloud platforms, and more. Every solution is reviewed for accuracy and updated as software and systems evolve.