What's this error about?
You're seeing error 0X80263003 — DWM_E_NO_REDIRECTION_SURFACE_AVAILABLE. This means the Desktop Window Manager (DWM) can't create a surface to draw windows on. Happens most often when your graphics driver crashes or Windows Update messes things up. Had a client last month whose screen went black after a driver update. This was the error in Event Viewer.
If you see this, your screen might flicker, go black, or just freeze for a few seconds. Sometimes it fixes itself, but usually you need to force it.
Step 1: The 30-Second Fix — Restart DWM
Don't reboot your whole PC yet. Just restart the DWM process. Open Task Manager (Ctrl+Shift+Esc), go to the Processes tab, find Desktop Window Manager, right-click it, and choose End task. Windows will restart it automatically. Wait 5 seconds. If the screen flickers and comes back normal, you're done.
If DWM isn't listed or won't restart, open a Command Prompt as admin (right-click Start > Command Prompt (Admin)) and type:
taskkill /f /im dwm.exe
Hit Enter. DWM restarts. Check if the error's gone. This works in about 30% of cases. If not, move on.
Step 2: The 5-Minute Fix — Update or Roll Back Your GPU Driver
The most common cause is a bad graphics driver. Here's the thing: don't just "check for updates" in Device Manager. That usually gives you the same broken version. Go to your GPU manufacturer's website — NVIDIA, AMD, or Intel — and download the latest driver for your model.
If the error started right after you updated a driver, roll it back. Open Device Manager, expand Display adapters, right-click your GPU, choose Properties, go to the Driver tab, and hit Roll Back Driver. If that button is grayed out, you don't have a previous version saved. Download an older stable version from the manufacturer's site.
For NVIDIA users: use the Studio Driver instead of the Game Ready Driver. Studio drivers are more stable. Had a client whose accounting software kept crashing. Game Ready driver was the problem. Switched to Studio, error vanished.
Step 3: The 15-Minute Fix — System File Checker and DISM
Sometimes the DWM system files get corrupted. Run these two commands in order. Open Command Prompt as admin.
First:
sfc /scannow
Wait for it to finish. If it finds corrupted files but can't fix them, move to DISM:
DISM /Online /Cleanup-Image /RestoreHealth
This takes 10-15 minutes. It pulls clean system files from Windows Update. After it's done, restart your PC and check if the error is gone.
Step 4: The Nuclear Option — Disable Hardware Acceleration
If it's still happening, a specific app is probably triggering it. Browsers (Chrome, Edge) and video players (VLC, MPC-HC) are common culprits.
In Chrome: go to Settings > System, turn off Use hardware acceleration when available. Restart Chrome. In Windows 10/11: go to Settings > System > Display > Graphics, turn off hardware-accelerated GPU scheduling. This forces the system to use software rendering. Not ideal for gaming, but it stops the DWM crash.
Also check your monitor's refresh rate. In advanced display settings, set it to 60Hz if it's higher. Some monitors at 144Hz or 240Hz cause DWM to freak out. I've seen this with cheap DisplayPort cables.
Step 5: When All Else Fails — Clean Boot
If you're still stuck, a third-party service or startup program is messing with DWM. Do a clean boot:
- Press Win+R, type
msconfig, hit Enter. - Go to the Services tab, check Hide all Microsoft services, then click Disable all.
- Go to the Startup tab, open Task Manager, disable everything.
- Restart your PC.
If the error doesn't appear, start re-enabling services one by one to find the culprit. Most likely a security suite (Norton, McAfee) or a recording tool (OBS, ShadowPlay).
Quick Recap
| Fix | Time | When to use |
|---|---|---|
| Restart DWM | 30 seconds | First try, always |
| Update/roll back GPU driver | 5 minutes | If error repeats often |
| SFC + DISM | 15 minutes | If corruption is suspected |
| Disable hardware acceleration | 5 minutes | For specific app crashes |
| Clean boot | 20 minutes | Last resort for stubborn errors |
One More Thing
If you have a dual-monitor setup, try unplugging the second monitor. Some monitors with weird refresh rates or EDID data confuse DWM. I've fixed this by swapping DisplayPort cables for HDMI.
That error code 0X80263003 is annoying but not dangerous. Follow these steps in order. 9 times out of 10, the GPU driver trick works. You'll be back to work in under 10 minutes.