0XC00D272F

Fix NS_E_DRM_PARAMETERS_MISMATCHED 0xC00D272F Error

Windows Media Player throws this DRM error when your license key doesn't match the file. Reset the DRM folder or re-download the file to fix it.

Quick Answer

Reset the DRM folder in Windows Media Player (delete the contents of %USERPROFILE%\AppData\Local\Microsoft\Media Player) and then re-play the file to trigger a fresh license download.

What This Error Means

I know this error is infuriating—you're trying to watch a movie or song you legally own, and Windows throws up a vague DRM complaint. This tripped me up the first time too. The NS_E_DRM_PARAMETERS_MISMATCHED error (0xC00D272F) means the DRM license on your PC doesn't match the parameters in the media file. That can happen if you've changed your Windows user account, updated hardware, or the file itself is corrupted.

Real-world scenario: You download a rented movie on your laptop, then later sign in with a different Microsoft account, or you upgrade your PC's motherboard. The DRM system sees the mismatch and refuses to play. Sometimes it just happens because a previous DRM update didn't finish cleanly.

Fix Steps

  1. Reset the DRM folder. This is the most reliable fix. Open File Explorer and paste this into the address bar:
    %USERPROFILE%\AppData\Local\Microsoft\Media Player
    Delete everything inside that folder. Don't worry, Windows rebuilds it automatically.
  2. Re-try playing the file. Launch Windows Media Player and try to play the file again. It will prompt you to download a new license—accept it. If it plays, you're done.
  3. Re-download the file. If the reset doesn't work, the file's DRM parameters are likely corrupt. Go back to the store or service where you got the file (like a Netflix download, iTunes, or a store purchase) and download it fresh. Delete the old copy first.
  4. Check your date and time. DRM relies on correct system time. If your clock is off, licenses look expired. Right-click the time in the taskbar, pick "Adjust date/time," and turn on "Set time automatically."
  5. Re-register Windows Media Player. In an elevated Command Prompt (right-click Start, select "Command Prompt (Admin)" or "Windows PowerShell (Admin)"), run:
    regsvr32 wmp.dll
    Then restart your PC and try again.

Alternative Fixes

If the reset didn't do it, try these in order:

  • Update Windows Media Player and codecs. Go to Settings > Update & Security > Windows Update, and install all pending updates. This often re-installs the latest DRM components.
  • Play in a different app. If the file is from a service like Amazon or Apple, their own players handle DRM differently. Try the app instead of WMP—it might bypass the error.
  • Delete the entire Media Player folder (not just its contents), then run wmplayer.exe again. Windows will recreate the folder from scratch.
  • Check for conflicting DRM software. Some older programs, like certain DVD ripping tools, can interfere. Temporarily uninstall recent software that touches DRM.

Prevention Tips

Once you get it working, keep it from recurring:

  • Always let Windows update fully, especially for Media Features.
  • Keep your Microsoft account consistent—don't switch accounts on a machine that has DRM files.
  • If you move to a new PC, re-download the files rather than copying them over; DRM licenses are tied to the original hardware.
  • Avoid messing with the Media Player folder unless you're doing this reset—deleting it randomly can cause the error.

I've seen this error pop up after Windows Feature Updates too. If that's your case, the reset fix usually works like a charm. You won't lose your actual media files, just the license store—that's the cleanest way to get back to playing your stuff.

Related Errors in Windows Errors
0XC0000902 STATUS_CHECKOUT_REQUIRED 0XC0000902 — file locked by VSS 0X00000068 0x00000068: Can't Request Exclusive Semaphores at Interrupt Time 0X80097010 MSSIPOTF_E_FAILED_POLICY (0x80097010) – Signatures without correct policy attributes 0X8028400E Fix TBS_E_BUFFER_TOO_LARGE (0X8028400E) on Windows

Was this solution helpful?

EP
Erropedia Team
Tech Support Editors
The Erropedia editorial team researches and documents real-world tech errors from across Windows, Linux, macOS, networking, databases, cloud platforms, and more. Every solution is reviewed for accuracy and updated as software and systems evolve.