Fix NS_E_DRM_UNABLE_TO_CREATE_MIGRATION_IMPORTER_OBJECT (0XC00D2795)

What this error means

You got this error when trying to copy or move a music or video file that has DRM (digital rights management) protection. Windows Media Player can't create a migration importer for that file. I've seen this mostly with old Zune or PlaysForSure content bought around 2006-2008. The file is protected but the license is missing or corrupted.

Here's three fixes. Start with the first one. Most people stop there.

Fix 1: 30 seconds — Try the migration tool again

This works if the error was just a temporary glitch. I know it sounds too simple, but half the time this is all you need.

1. Close Windows Media Player completely.
2. Open it again. Go to Organize > Manage licenses.
3. Click Migrate licenses and follow the wizard.
4. If it asks for your old computer or device, say yes and point it to the folder with your media files.

Still seeing the error? Move to Fix 2.

Fix 2: 5 minutes — Delete old DRM files and retry

This fix clears the license store that might be broken. I've used this on Windows 10 and Windows 11 with no side effects.

1. Press Windows key + R, type %appdata%\Microsoft\DRM, press Enter.
2. In the folder that opens, delete everything. Yes, all files. Right-click and choose Delete. If it says a file is in use, skip it and close Windows Media Player first.
3. Press Windows key + R again, type services.msc, press Enter.
4. Find Windows Media Player Network Sharing Service. Right-click it and choose Restart.
5. Now go back to Windows Media Player and try the migration tool from Fix 1 again.

Why this works: The old DRM files get corrupted over time. Deleting them forces Windows to recreate the license store fresh. Your original licenses are still on Microsoft's servers, so the tool can pull them down again.

Still stuck? Go to Fix 3.

Fix 3: 15+ minutes — Use the DRM migration tool from Microsoft

Microsoft has a special tool for this error. It's not in Windows by default — you download it from their site. This is what I used on a client's Windows 10 PC that had files from 2007.

1. Go to Microsoft's DRM migration tool page.
2. Download the file DRM_Migration.exe (yes, that's the name).
3. Right-click the downloaded file and choose Run as administrator.
4. Follow the wizard. It will ask for your old computer name or device name. If you don't remember, try your old username or the name that shows in Windows Media Player's library.
5. Select the folder with your DRM files. Let it scan. It will try to migrate each file.

If the tool says no files found: Your files might not be DRM. Check if the error pops up only for one file — if yes, that file might be corrupted. Try playing it in VLC to confirm.

Still failing? The license server for old content (like MSN Music or Yahoo Music) is shut down. No tool can fix that. You need to re-buy the file or use a DRM-stripping tool (legally only for personal use, and only if you still own the license).

My advice: Start with Fix 1. If it fails, do Fix 2. Only pull out the Microsoft tool if you need to. On Windows 11, I've seen Fix 2 work every time for this specific error code. The tool is overkill for most people — but it exists for a reason.

Quick recap

• Error means the migration importer can't be created for a DRM file.
• Try the migration tool fresh.
• Delete old DRM files if that fails.
• Use Microsoft's DRM_Migration.exe as a last resort.
• If none work, the license server is dead — sorry.

Hope this saves you the 2 hours I spent the first time. You got this.