You're trying to back up or restore media usage rights in Windows Media Player, and boom – error 0XC00D1133 with that long "NS_E_WMPBR_ERRORWITHURL" message. Yeah, it's annoying. Here's the fix that actually works, no hokey registry tweaks or driver reinstalls.
Delete the DRM folder – it's the culprit
Windows Media Player stores your DRM licenses in a hidden folder under %ALLUSERSPROFILE%\DRM. When that folder gets corrupted – and it does, especially after Windows updates or a failed backup attempt – WMP can't read or write to it, and you get error 0XC00D1133.
The fix: nuke the folder and let Windows rebuild it fresh.
- Close Windows Media Player completely. Check Task Manager to make sure no
wmplayer.exeorehshell.exeprocesses are running. - Press Win + R, type
%ALLUSERSPROFILE%\DRM, and hit Enter. If that path doesn't work, tryC:\ProgramData\Microsoft\Windows\DRM– same thing on most systems. - Delete everything inside that folder. Don't delete the folder itself – just the files and subfolders inside.
- Open Windows Media Player again. It'll recreate the DRM folder automatically.
- Try the backup or restore operation again.
That's it. One client of mine had this error pop up after a Windows 10 22H2 update. Deleting the DRM folder fixed it instantly. Another user had a corrupted license after moving his music to a new drive – same fix.
Why this works
The DRM folder holds cryptographic keys tied to your hardware. If a file inside gets truncated or a write operation fails midway, Windows Media Player can't parse it. Instead of patching a broken file, you let Windows start from scratch. WMP re-downloads licenses from the content provider next time you play protected media – it's seamless.
Less common variations of the same issue
Error appears only when backing up to a network drive
If the error only happens when you choose a network path or USB drive, it's usually a permissions problem. The DRM folder is protected by NTFS permissions – backing up to a drive without proper write permissions triggers the same error. Solution: run the backup as Administrator, and make sure the target drive is NTFS (FAT32 won't work with DRM licenses).
Error after a clean Windows install
If you've reinstalled Windows and see this error trying to restore licenses you backed up before, you're out of luck – those old licenses are hardware-locked. You can't restore them to a new motherboard. The only option is to re-authorize with the content provider (iTunes, Amazon, etc.). Don't waste time with compatibility modes.
Error appears even after deleting DRM folder
Sometimes the DRM folder won't delete because a Windows service called sppsvc holds it open. Boot into Safe Mode (hold Shift while clicking Restart), then delete the folder contents. That's rare but I've seen it twice – once on a Dell laptop.
Prevention tips
- Don't back up DRM licenses manually. The WMP backup tool is fragile. Use it once and forget it.
- Keep Windows Media Player updated. Microsoft patched some DRM corruption bugs in later versions of WMP 12 on Windows 10. Check for updates.
- Avoid third-party DRM strippers. They corrupt the license store more often than they help. I've seen three machines completely brick their DRM folder because of these tools.
- Run a disk check quarterly.
chkdsk /fon your system drive prevents file system corruption that can trash the DRM folder. Takes a reboot and 10 minutes.
If none of this works, you're probably dealing with a deeper system corruption. Run sfc /scannow from an admin command prompt, then DISM /Online /Cleanup-Image /RestoreHealth. That's overkill 95% of the time, but it catches the edge cases.
Final note: error 0XC00D1133 is almost never about your internet connection or firewall. Don't waste time disabling security software – the DRM folder is the issue 9 times out of 10.