0x00000024

NTFS_FILE_SYSTEM BSOD (0x00000024) on Boot Fix

EP
Erropedia Team
📅 May 25, 2026 📅 Updated Jul 31, 2026 👁 9 views Windows Errors Intermediate
The NTFS_FILE_SYSTEM blue screen error (0x00000024) typically occurs during Windows boot due to disk corruption, driver issues, or failing hardware. This guide provides step-by-step fixes including CHKDSK, SFC, and startup repair.

Symptoms

The NTFS_FILE_SYSTEM error (stop code 0x00000024) appears as a blue screen during Windows startup, often immediately after the Windows logo or during the loading phase. The system may restart in a loop, preventing normal boot. In some cases, you may see the error after a recent driver update, disk cleanup, or power outage. The error is typically accompanied by a reference to the ntfs.sys driver file.

Root Causes

1. File System Corruption

The most common cause is corruption in the NTFS file system, often due to improper shutdowns, bad sectors, or disk errors. This prevents Windows from reading critical boot files.

2. Faulty or Incompatible Drivers

Third-party drivers (especially storage, antivirus, or filter drivers) that interact with the file system can trigger this BSOD. A recent driver update or installation is a common trigger.

3. Failing Hard Drive or SSD

Physical damage or wear on the storage device, including bad sectors, can cause the NTFS driver to fail. This is more common on older mechanical hard drives but can affect SSDs as well.

4. Memory (RAM) Issues

Faulty RAM can corrupt data being written to or read from the disk, leading to file system errors.

Step-by-Step Fix

Prerequisites

You will need a Windows installation media (USB/DVD) or access to the Windows Recovery Environment (WinRE). If you cannot boot normally, boot from the installation media and select Repair your computer.

Step 1: Run CHKDSK from Command Prompt

  1. Boot from Windows installation media or enter WinRE (via power button reset 3 times).
  2. Go to Troubleshoot > Advanced options > Command Prompt.
  3. Type the following command and press Enter:
    chkdsk c: /f /r
  4. Press Y if prompted to schedule a check on next boot (if running from within Windows). Wait for the scan to complete. This may take hours on large drives.
  5. After completion, type exit and restart your PC.

Step 2: Run System File Checker (SFC)

  1. Open Command Prompt as described above.
  2. Type:
    sfc /scannow
  3. Wait for the scan to finish. If it finds corrupt files, it will attempt to repair them. Restart your PC.

Step 3: Run DISM to Repair System Image

  1. In Command Prompt, type:
    DISM /Online /Cleanup-Image /RestoreHealth
  2. If you are in WinRE, use:
    DISM /Image:C:\ /Cleanup-Image /RestoreHealth /Source:C:\Windows\WinSxS
  3. Wait for completion (may take 15-30 minutes). Restart.

Step 4: Check Disk for Bad Sectors

  1. Open Command Prompt as administrator.
  2. Type:
    chkdsk c: /scan
  3. If bad sectors are found, consider replacing the drive. You can also use third-party tools like CrystalDiskInfo to check S.M.A.R.T. status.

Step 5: Disable or Update Problematic Drivers

  1. Boot into Safe Mode (press F8 during startup or use WinRE > Troubleshoot > Advanced options > Startup Settings > Restart > Enable Safe Mode).
  2. Open Device Manager (devmgmt.msc).
  3. Look for devices with yellow exclamation marks, especially under Storage controllers, IDE ATA/ATAPI controllers, or System devices.
  4. Right-click and select Update driver or Uninstall device (then restart).
  5. If you suspect a recent driver, use System Restore to revert: WinRE > Troubleshoot > Advanced options > System Restore.

Step 6: Test RAM

  1. Boot into WinRE and open Command Prompt.
  2. Type:
    mdsched.exe
  3. Choose Restart now and check for problems. The system will boot into Windows Memory Diagnostic. Let it run (may take 30+ minutes).
  4. If errors are found, replace the faulty RAM module.

Alternative Fixes

Use Startup Repair

From WinRE, select Troubleshoot > Advanced options > Startup Repair. This can automatically fix boot issues.

Perform a System Restore

If you have a restore point from before the error started, use WinRE > Troubleshoot > Advanced options > System Restore.

Reset or Reinstall Windows

As a last resort, from WinRE choose Troubleshoot > Reset this PC. Choose to keep files or remove everything. If the drive is failing, replace it before reinstalling.

Prevention

  • Regularly run CHKDSK (e.g., monthly) to catch disk errors early.
  • Keep Windows and drivers updated via Windows Update and manufacturer websites.
  • Use a UPS to prevent corruption from sudden power loss.
  • Monitor disk health using tools like CrystalDiskInfo or wmic diskdrive get status in Command Prompt.
  • Avoid force shutdowns – always use the Start menu shutdown option.
  • Back up important data regularly to an external drive or cloud storage.

If the error persists after all steps, the storage device is likely failing and should be replaced immediately to avoid data loss.

Related Errors in Windows Errors
0X000010DF ERROR_DEVICE_NOT_AVAILABLE (0x10DF) on Windows 10/11 0X00000778 OR_INVALID_SET (0X00000778) Fix: Object Set Not Found 0X8029020F Fix TPM error 0x8029020F: TBSIMP_E_NOT_ENOUGH_SPACE 0x80070005 Windows Error Code 0x80070005 – Access Denied Fix
NTFS_FILE_SYSTEM 0x00000024 BSOD blue screen boot error Windows crash disk corruption CHKDSK SFC startup repair hard drive failure file system ntfs.sys driver issue Windows 10 Windows 11

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EP
Erropedia Team
Tech Support Editors
The Erropedia editorial team researches and documents real-world tech errors from across Windows, Linux, macOS, networking, databases, cloud platforms, and more. Every solution is reviewed for accuracy and updated as software and systems evolve.