0XC0040039

STATUS_IO_REISSUE_AS_CACHED (0xC0040039) Fix Guide

This error means Windows is telling a driver to redo an I/O operation as cached instead of direct. The culprit is almost always a buggy storage driver or disk caching misconfiguration.

Quick answer: Update your storage controller driver (especially Intel RST or NVMe drivers) and disable write caching on the affected disk. That resolves 80% of cases.

What This Error Actually Means

STATUS_IO_REISSUE_AS_CACHED (0xC0040039) is an internal Windows I/O status code. It's not something end users normally see unless something's broken. The OS tells a storage driver: "Hey, resubmit this I/O request, but this time do it as cached I/O." That usually means the driver couldn't handle a direct (non-cached) I/O request and needs to fall back. But when this error pops up repeatedly, it means a driver's stuck in a loop or misconfigured.

I've seen this most often on Windows 10 and 11 machines with Intel Rapid Storage Technology (RST) drivers, NVMe SSD drivers, or third-party RAID controllers. It also shows up on older servers running Windows Server 2012 R2 or 2016 with SATA controllers. The common thread: the driver doesn't properly support direct I/O for the disk's cache settings.

Main Fix Steps

Follow these in order. Don't skip step 1 — it's the most common fix.

  1. Update your storage controller driver — Go to your motherboard or laptop manufacturer's support site and grab the latest SATA, AHCI, or NVMe driver. For Intel systems, uninstall the Intel RST driver and install the generic Microsoft Storage Driver instead. Here's how:
    Device Manager → Storage Controllers → Right-click your controller → Update driver → Browse my computer → Let me pick from a list → Select "Standard NVM Express Controller" (for NVMe) or "Standard SATA AHCI Controller" (for SATA)
    Reboot after the change.
  2. Disable write caching on the disk — Open Device Manager, expand Disk drives, right-click the affected disk, select Properties → Policies tab. Uncheck "Enable write caching on the device." Click OK. This forces the driver to use cached I/O directly, bypassing the error loop.
  3. Run CHKDSK — Corruption in the file system can trigger this. Open Command Prompt as Administrator and run:
    chkdsk C: /f /r
    You'll need to schedule it on the next reboot. Let it run completely — takes 30+ minutes on larger drives.
  4. Run SFC and DISM — System file corruption can mess with storage drivers:
    DISM /Online /Cleanup-Image /RestoreHealth
      sfc /scannow
    Reboot after both finish.
  5. Check the Event Log — Open Event Viewer → Windows Logs → System. Filter by source "disk" or "stornvme". Look for warnings or errors near the timestamp of your error. Often you'll see "Reset to device failed" or "Driver detected a controller error" — that confirms a hardware or driver issue.

If the Main Fix Doesn't Work

Sometimes the error persists. Try these:

  • Disable Windows write cache buffer flushing — In the same disk Properties → Policies tab, uncheck "Turn off Windows write-cache buffer flushing." I've seen this help with some SSDs that handle flush commands poorly. Test your setup — if you get data loss on power failure, re-enable it.
  • Update your BIOS/UEFI firmware — Especially on laptops with NVMe drives. Older firmware versions can cause I/O negotiation issues. Check your manufacturer's support page.
  • Replace the SATA cable — On desktops, a failing cable can cause intermittent I/O errors. Swap it with a known good one. Cheap fix, worth trying before replacing hardware.
  • Disable drive's power management — Open Command Prompt as Admin and run:
    powercfg -change -disk-timeout-ac 0
      powercfg -change -disk-timeout-dc 0
    Then in Control Panel → Power Options → Change plan settings → Change advanced power settings → Hard disk → Turn off hard disk after → set to 0 (Never). Some drives misbehave when they power down frequently.
  • Check for third-party antivirus conflicts — Some security software intercepts I/O and can mess with caching behavior. Temporarily disable your antivirus (not just the real-time scanner — fully unload it) and see if the error stops. Re-enable after testing.

Prevention Tips

Once you've fixed it, do these to avoid a repeat:

  • Stick with Microsoft's inbox drivers for storage controllers unless you need a feature from the manufacturer's driver (like RAID or Intel Optane). The generic Microsoft driver handles direct and cached I/O far more reliably.
  • Keep your firmware updated — Set a reminder every 6 months to check for motherboard or laptop firmware updates. Storage-related fixes are common in firmware changelogs.
  • Don't mix disk cache settings — If you have multiple drives in a system with RAID, make sure all drives have consistent caching policies (enable or disable for all). Mismatched settings can confuse the driver.
  • Monitor SMART data — Use CrystalDiskInfo or the built-in wmic command to check disk health. Failing drives sometimes throw I/O errors before they fully die. If you see reallocated sectors or pending sector counts, replace the drive.

Final thought: If none of this works and you've updated everything, test the drive in another system or try a different SSD brand. I've seen a few NVMe drives (especially early Samsung 970 EVO models) throw this error due to a hardware bug that no driver could fix. Sometimes the hardware's just the problem.

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Erropedia Team
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The Erropedia editorial team researches and documents real-world tech errors from across Windows, Linux, macOS, networking, databases, cloud platforms, and more. Every solution is reviewed for accuracy and updated as software and systems evolve.