1. Bad printer driver (most common cause)
This error shows up most often when you're printing or scanning. I saw it last week on a Dell Optiplex with a Brother HL-L2370DW. User couldn't print anything. The error log said STATUS_REQUEST_ABORTED. The fix? The printer driver was corrupted after a Windows Update.
Here's how to check if your printer driver is the problem:
- Open Device Manager (right-click Start menu).
- Expand Print queues or Imaging devices.
- Look for any device with a yellow triangle or that says "error".
- Right-click it and pick Uninstall device. Check the box that says "Delete the driver software for this device".
- Restart the PC. Windows will reinstall a basic driver automatically.
If that doesn't work, run the print troubleshooter built into Windows. Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Printer. It'll reset the print spooler and check for hung jobs. I've seen this fix the error about 60% of the time.
Also, check your print spooler service. Open Services.msc, find Print Spooler. Stop it, delete everything in C:\Windows\System32\spool\PRINTERS, then start it again. That cleans out stuck print jobs that trigger the abort.
2. Faulty USB device or cable
Second most common cause is a USB device that can't keep up. I helped a guy last month whose external hard drive kept disconnecting. Every time it disconnected, the PC threw 0XC0000240 in the event log. The drive was a Seagate Backup Plus that was old and had a bad cable.
Try these steps:
- Unplug all USB devices except keyboard and mouse.
- If the error stops, plug them back one by one until it comes back. That's your bad device.
- For USB hubs or docks: sometimes they get confused. Unplug the hub, wait 10 seconds, plug it back.
- Try a different USB port. Use the ones on the back of your PC (directly on the motherboard).
- Swap the cable if it's a removable cable. About 1 in 5 USB cables are faulty out of the box.
Another thing: Windows has a power-saving feature called USB selective suspend. It can cause devices to disconnect randomly. To turn it off:
- Open Control Panel > Power Options.
- Click Change plan settings by your active plan.
- Click Change advanced power settings.
- Find USB settings > USB selective suspend setting and set it to Disabled.
- Click Apply and OK.
This stops Windows from putting USB devices to sleep mid-use.
3. Corrupted system files (rare but real)
If neither of the above fixes it, you might have a deeper system file issue. This happened to me after a botched update on a Windows 10 20H2 machine. The error popped up randomly when opening files from a network share.
Run the built-in system file checker. Open Command Prompt as admin and type:
sfc /scannow
Let it finish. It will replace any corrupted files. Then run DISM to fix the system image:
DISM /Online /Cleanup-Image /RestoreHealth
Both together fix most file corruption issues. Takes 10-15 minutes. After that, restart the PC.
If sfc still finds errors after a restart, you might need to do a repair install. Use the Windows Media Creation Tool to do an in-place upgrade. That keeps your files and apps but replaces all system files fresh.
Quick reference table
| Cause | Fix | Time |
|---|---|---|
| Bad printer driver | Uninstall printer from Device Manager, delete driver, restart | 5 min |
| Faulty USB device or cable | Unplug devices one by one, disable USB selective suspend | 10 min |
| Corrupted system files | Run sfc /scannow then DISM | 15 min |
Start with the printer driver fix. That's the most common trigger. If you're not printing, go straight to the USB issue. The system file fix is the last resort.